This is a password synced users case
1. Admin reset user password on premise ad. User able to login to myapps portal with the new password and able to perform self service password change/reset. AAD to AD via AD premium license is valid
2. Admin reset user password using office 365 portal/azure ad management portal which replace the original user password on premise ad. User able to login to myapps portal with the new password. User requested to change password upon first login prompt to change password. User changed password successfully.
But after half an hour when user perform self service password change/reset, error user see is "make sure your entry is correct" for the current password field. We have no restriction on min password age.
At the same time, we see error from on premise ad
Error 6329 An unexpected error has occurred during a password set operation.
"BAIL: MMS(3468): ..\server.cpp(11152): 0x8023061a (The password given does not specify the user's current password.)
How do we troubleshoot this? Thanks.