We have an Educational account and use A1 for our faculty. We had setup the password reset function in Azure for a specific group. It has worked. Over the past week or so it no longer works. We get the following message:
We're sorry
You cannot reset your password at this time because required licenses are missing from your organization. There is no further action you can take to resolve this situation. Please contact your admin and ask them to check license assignment. To learn more about licensing read the article Licensing requirements for Azure AD self-service password reset.
If you'd like, we can contact an administrator in your organization to reset your password for you.
Additional details:SSPR_0012: Your organization does not have the required licenses necessary to perform password reset. Please contact your admin and ask them to review license assignments.