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Can't log on using O365 account. 'That Microsoft account doesn't exist. Enter a different account or get a new one'

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My main issue is:

I am the administrator of my Office 365 and trying to log onto Windows 10 on my Surface with the 365 account produces an error "That Microsoft account doesn't exist. Enter a different account or get a new one .. " I get the error when I go to Accounts in Windows Settings, click on 'Sign in with a Microsoft Account instead'.

I am logged on to that PC as a local administrator and have my office 365 details in the School or Work account fields of Office, and 'Email & app account' and 'Access work or school fields' under Accounts in Windows Settings.

Thoughts?

While I'm here, and as a secondary point, I could not log onto MSDN with my office365 account either. Same error saying the account doesn't exist. On the tab next to the MSDN one though I am logged in to my O365 account. Does this mean that MSDN is on 'live' and I have to use a 'live' account to log in?

Am I missing something fundamental here?

Thanks


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