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B2C - self-service password reset not working

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Hello,

I'm setting up a POC for use of B2C following the quickstart for an ASP.NET MVC app described at https://docs.microsoft.com/en-us/azure/active-directory-b2c/active-directory-b2c-devquickstarts-web-dotnet-susi

Sign-up and sign-in policies are flowing nicely in my sample app but I am not able to see the self-service password reset functionality working.  I have followed the steps described https://docs.microsoft.com/en-us/azure/active-directory-b2c/active-directory-b2c-reference-sspr

I receive the error message "The user ID you entered does not exist. Please check that you have typed your user ID correctly" when attempting with users from both Microsoft Account as well as the target AAD.  I am certain that I am not mis-typing the user id value, and I have verified that the accounts have an alternate email address.  And, I am able to successfully reset password for the AAD account if I enter the flow via https://login.microsoftonline.com.


Has anybody had success with B2C password reset?  Any suggestions as to why the B2C password reset is not working in my case?

Thanks!
Chris


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