Hello,
We have a federated Domain with Azure that also contains UPN aliases
so this enables our users to login as
firstname.lastname@maindomainname.com
but also
firstname.lastname@aliasdomainname.com
Depending on which UPN we assign
In the password reset portal users with the maindomainname UPN can reset their passwords.
In the password reset portal users with the aliasdomainname UPN cannot and get a temporary connection error
However users can successfully log into Office365 as firstname.lastname@aliasdomainname.com
But attempts to change the password fail with:
We could not change your passwordWe're sorry, but we cannot change your password at this time. Unfortunately, this is due to an unrecoverable issue with your account configuration, so trying again won't
work.
Can anyone offer any thoughts as to this issue?
Thanks in advance