Hi,
Trying to upgrade my lab from last version of AADSync (with SQL Server Express 2012) to AAD Connect. It fails almost immediately with "An error has occurred on the root page, preventing Azure AD Connect from continuing. ManagementException Access Denied". I ran this from an administrator level.
Here's the contents of the error log:
[09:20:56.411] [ 1] [INFO ]
[09:20:56.411] [ 1] [INFO ] ================================================================================
[09:20:56.411] [ 1] [INFO ] Application starting
[09:20:56.411] [ 1] [INFO ] ================================================================================
[09:20:56.440] [ 1] [INFO ] Application Version: 1.0.0.0-1434562712
[09:20:57.440] [ 1] [INFO ] RootPageViewModel.GetInitialPages: Beginning detection for creating initial pages.
[09:20:57.487] [ 1] [INFO ] DetectInstalledComponents stage: Checking install context.
[09:20:57.487] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Online Services Sign-In Assistant for IT Professionals
[09:20:57.505] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.534] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {03c97135-0e31-4334-9215-63827d4f07d4}: verified product code {d8ab93b0-6fbf-44a0-971f-c0669b5ae6dd}.
[09:20:57.534] [ 1] [VERB ] Package=Microsoft Online Services Sign-in Assistant, Version=7.250.4556.0, ProductCode=d8ab93b0-6fbf-44a0-971f-c0669b5ae6dd, UpgradeCode=03c97135-0e31-4334-9215-63827d4f07d4
[09:20:57.534] [ 1] [INFO ] Determining installation action for Microsoft Online Services Sign-In Assistant for IT Professionals (03c97135-0e31-4334-9215-63827d4f07d4)
[09:20:57.534] [ 1] [INFO ] Product Microsoft Online Services Sign-In Assistant for IT Professionals (version 7.250.4556.0) is installed.
[09:20:57.551] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Windows Azure Active Directory Module for Windows PowerShell
[09:20:57.551] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.551] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c}: verified product code {43cc9c53-a217-4850-b5b2-8c347920e500}.
[09:20:57.551] [ 1] [VERB ] Package=Windows Azure Active Directory Module for Windows PowerShell, Version=1.0.0, ProductCode=43cc9c53-a217-4850-b5b2-8c347920e500, UpgradeCode=bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c
[09:20:57.551] [ 1] [INFO ] Determining installation action for Windows Azure Active Directory Module for Windows PowerShell (bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c)
[09:20:57.551] [ 1] [INFO ] Product Windows Azure Active Directory Module for Windows PowerShell (version 1.0.0) is installed.
[09:20:57.551] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Visual C++ 2013 Redistributable Package
[09:20:57.551] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.551] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {20400cf0-de7c-327e-9ae4-f0f38d9085f8}: no registered products found.
[09:20:57.551] [ 1] [INFO ] Determining installation action for Microsoft Visual C++ 2013 Redistributable Package (20400cf0-de7c-327e-9ae4-f0f38d9085f8)
[09:20:57.551] [ 1] [INFO ] Product Microsoft Visual C++ 2013 Redistributable Package is not installed.
[09:20:57.551] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Directory Sync Tool
[09:20:57.551] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.565] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
[09:20:57.565] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
[09:20:57.581] [ 1] [INFO ] Determining installation action for Microsoft Directory Sync Tool UpgradeCodes {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}, {dc9e604e-37b0-4efc-b429-21721cf49d0d}
[09:20:57.581] [ 1] [INFO ] DirectorySyncComponent: Product Microsoft Directory Sync Tool is not installed.
[09:20:57.581] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Sync Engine
[09:20:57.581] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.581] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: verified product code {2edc061a-2968-4aed-a20b-8488f35115e6}.
[09:20:57.581] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
[09:20:57.581] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
[09:20:57.581] [ 1] [VERB ] Package=Microsoft Azure AD Sync, Version=1.0.494.501, ProductCode=2edc061a-2968-4aed-a20b-8488f35115e6, UpgradeCode=545334d7-13cd-4bab-8da1-2775fa8cf7c2
[09:20:57.581] [ 1] [INFO ] Determining installation action for Azure AD Sync Engine (545334d7-13cd-4bab-8da1-2775fa8cf7c2)
[09:20:57.815] [ 1] [INFO ] Product Azure AD Sync Engine (version 1.0.494.501) is installed, needs to be upgraded to version 1.0.8641.0.
[09:20:57.815] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Sync Engine Health Agent
[09:20:57.815] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.815] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {114fb294-8aa6-43db-9e5c-4ede5e32886f}: no registered products found.
[09:20:57.815] [ 1] [INFO ] Determining installation action for Azure AD Sync Engine Health Agent (114fb294-8aa6-43db-9e5c-4ede5e32886f)
[09:20:57.815] [ 1] [INFO ] Product Azure AD Sync Engine Health Agent is not installed.
[09:20:57.815] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Command Line Utilities
[09:20:57.815] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.815] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {52446750-c08e-49ef-8c2e-1e0662791e7b}: verified product code {9d573e71-1077-4c7e-b4db-4e22a5d2b48b}.
[09:20:57.815] [ 1] [VERB ] Package=Microsoft SQL Server 2012 Command Line Utilities , Version=11.0.2100.60, ProductCode=9d573e71-1077-4c7e-b4db-4e22a5d2b48b, UpgradeCode=52446750-c08e-49ef-8c2e-1e0662791e7b
[09:20:57.815] [ 1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Command Line Utilities (52446750-c08e-49ef-8c2e-1e0662791e7b)
[09:20:57.815] [ 1] [INFO ] Product Microsoft SQL Server 2012 Command Line Utilities (version 11.0.2100.60) is installed.
[09:20:57.815] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Express LocalDB
[09:20:57.815] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.815] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {c3593f78-0f11-4d8d-8d82-55460308e261}: verified product code {6c026a91-640f-4a23-8b68-05d589cc6f18}.
[09:20:57.815] [ 1] [VERB ] Package=Microsoft SQL Server 2012 Express LocalDB , Version=11.1.3000.0, ProductCode=6c026a91-640f-4a23-8b68-05d589cc6f18, UpgradeCode=c3593f78-0f11-4d8d-8d82-55460308e261
[09:20:57.815] [ 1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Express LocalDB (c3593f78-0f11-4d8d-8d82-55460308e261)
[09:20:57.815] [ 1] [INFO ] Product Microsoft SQL Server 2012 Express LocalDB (version 11.1.3000.0) is installed.
[09:20:57.815] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Native Client
[09:20:57.815] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.815] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {1d2d1fa0-e158-4798-98c6-a296f55414f9}: verified product code {49d665a2-4c2a-476e-9ab8-fcc425f526fc}.
[09:20:57.815] [ 1] [VERB ] Package=Microsoft SQL Server 2012 Native Client , Version=11.0.2100.60, ProductCode=49d665a2-4c2a-476e-9ab8-fcc425f526fc, UpgradeCode=1d2d1fa0-e158-4798-98c6-a296f55414f9
[09:20:57.815] [ 1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Native Client (1d2d1fa0-e158-4798-98c6-a296f55414f9)
[09:20:57.815] [ 1] [INFO ] Product Microsoft SQL Server 2012 Native Client (version 11.0.2100.60) is installed.
[09:20:57.815] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure AD Connect Azure AD Connector
[09:20:57.815] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.815] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {fb3feca7-5190-43e7-8d4b-5eec88ed9455}: verified product code {706efae8-26a7-4e27-bbd0-2c3c1d7c194d}.
[09:20:57.815] [ 1] [VERB ] Package=Forefront Identity Manager Windows Azure Active Directory Connector, Version=1.0.8223.21, ProductCode=706efae8-26a7-4e27-bbd0-2c3c1d7c194d, UpgradeCode=fb3feca7-5190-43e7-8d4b-5eec88ed9455
[09:20:57.815] [ 1] [INFO ] Determining installation action for Microsoft Azure AD Connect Azure AD Connector (fb3feca7-5190-43e7-8d4b-5eec88ed9455)
[09:20:57.815] [ 1] [INFO ] Product Microsoft Azure AD Connect Azure AD Connector (version 1.0.8223.21) is installed.
[09:20:57.815] [ 1] [INFO ] Determining installation action for Microsoft Azure AD Connection Tool.
[09:20:57.959] [ 1] [INFO ] Product Microsoft Azure AD Connection Tool is installed.
[09:20:57.959] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Azure Active Directory Connect
[09:20:57.959] [ 1] [VERB ] Getting list of installed packages by upgrade code
[09:20:57.959] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {d61eb959-f2d1-4170-be64-4dc367f451ea}: verified product code {930fb0de-3e7d-4450-a4e1-40cde9358027}.
[09:20:57.959] [ 1] [VERB ] Package=Microsoft Azure AD Connect, Version=1.0.8641.0, ProductCode=930fb0de-3e7d-4450-a4e1-40cde9358027, UpgradeCode=d61eb959-f2d1-4170-be64-4dc367f451ea
[09:20:57.959] [ 1] [INFO ] Determining installation action for Azure Active Directory Connect (d61eb959-f2d1-4170-be64-4dc367f451ea)
[09:20:57.959] [ 1] [INFO ] Product Azure Active Directory Connect (version 1.0.8641.0) is installed.
[09:20:57.959] [ 1] [INFO ] DetectInstalledComponents stage: Sync engine upgrade required.
[09:20:58.066] [ 1] [ERROR] Caught an exception while creating the initial page set on the root page.
Exception Data (Raw): System.Management.ManagementException: Access denied
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at System.Linq.Enumerable.<CastIterator>d__b1`1.MoveNext()
at Microsoft.Azure.ActiveDirectory.Synchronization.SyncServiceProvider.SyncServiceProvider.IsRunInProgress(String& connectorName)
at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.DetectInstalledComponents.ValidateConfigChangesArePermitted()
at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.DetectInstalledComponents.Execute(String& message)
at Microsoft.Online.Deployment.OneADWizard.UI.WizardPages.RootPageViewModel.GetInitialPagesCore()
at Microsoft.Online.Deployment.OneADWizard.UI.WizardPages.RootPageViewModel.GetInitialPages()
[09:21:03.903] [ 1] [INFO ] Opened log file at path C:\Users\sean.HYBRIDIDENTITY\AppData\Local\AADConnect\trace-20150701-092056.log
------------------
This is a pretty straightforward installation. Any suggestions would be appreciated.