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Azure AD password writeback- wrong captcha although it is correct

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Hi,

I am in a testing phase of the password writeback feature but currently stuck on a weird problem. Following situation:

- AD is synchronized with the newest version of AADSync and password writeback enabled

- no AD FS, forest Level 2008 r2 (single forest)

- Passwords are already synchronized and login with local pw is working

- Writeback Feature is configured & enabled in the tenant options with a simple configuration (1 authentication required, mobile or Office phone)

- testuser has an EMS licence and confirmed the mobile phone for authentication

If I try to reset the Password for the user with an assigned EMS license I am stuck at the captcha confirmation all the time and I am definetly sure every captcha is entered right. I already tried different browser, but same behavior. If I try to reset the password for a user who has not an EMS license, I get through the captcha test and it tells me that the user is not activated for this feature (which is certainly right).

Regarding this article I have fullfilled all the prerequisites  https://msdn.microsoft.com/en-us/library/azure/dn903642.aspx .

Any ideas?




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