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User failing to sync with AADSync

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Hi,

I have a user who is consistently failing to sync using AADSync. The errors reported by AADSync are:

sync-generic-failure

The object located by DN is a phantom.

The user account is present and correct in the source Active Directory and it does not appear to have duplicate proxyaddresses or UPN's which might restrict syncing. Additionally it does not appear in the output from IDFix.

Short of re-creating the account from scratch, is there any other way to get it syncing?

Many thanks in advance.


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